SS Group of Company.
At SS Group, we do things differently, we do things passionately and with fervor. We believe that the BPO & KPO’s industry is not exclusively about "outsourcing". However, it represents a continual growth process by acquiring new customers, retaining old ones, and providing service excellence – a winning formula that pays rich dividends. We offer a diverse range of call center services, including garnering potential customers, managing data efficiently, or troubleshooting technical problems and administration issues. Our host of peripheral activities is aimed to take your business ahead through a blend of manpower, technology, research, and analytics.
Founded: Oct 2015, Mohali
Founder : Akshay Walia
Headquarters: Plot No. E-65 Phase -8 Ind. Area Mohali (Pb)- 160055
Areas served: India, USA
Subsidiaries: Sai Steel Service, Sartaj Steel Service, TransEx Logistics, SS Group BPO.
At SS Group Of Company, we do things differently, we do things passionately and with fervour. We believe that the BPO & KPO’s industry is not exclusively about "outsourcing". However, it represents a continual growth process by acquiring new customers, retaining old ones, and providing service excellence – a winning formula that pays rich dividends. We offer a diverse range of call centre services, including garnering potential customers, managing data efficiently, or troubleshooting technical problems and administration issues. Our host of peripheral activities is aimed to take your business ahead through a blend of manpower, technology, research, and analytics.
Driven By Commitment
POWERED BY HUMANS
We are bringing brands closer to their customers for the past 7 years, with innovative technology and the power of human connect through myriad BPO & KPO services from development to deployment, we as a BPO company, strengthen this commitment with our 3,000+ strong support experts working across 11 locations in 2 countries: United States & India. We cater to various BPO services outsourcing needs of brands from different industries and are committed to deliver excellence.
Our Vision
SS Group of Company aims to be pioneer of change in the shared services industry & pave the way for:
- Impeccable Customer Service
- Growth-Oriented Business Associations
- Focused Technological Innovations
- Expand Worldwide
Our vision is to enable future of excellence in customer satisfaction & business growth.
Our Mission
To usher in the next era of services that improve customer satisfaction & exceed
Expectations of clients & customers alike.
We serve you better than your expectations.
4+ Businesses
Digital Adverting team of 100+ employees deals in customer services in Scrap & Steel
Website: www.saisteelservice.com
Sartaj Steel Service
Digital Adverting team of 50+ employees deals in sale & purchase of Scrap & Steel.
We have U.S based both inbound & outbound process of (logistics service & Medical Billing) with manpower of 800+ people successfully going on from last 2 years.
Have team of 100+ employees handling all over India of Bajaj Finance Ltd. Also taking care of Collections & Recovery portfolio from last 1 Years.
Value Driven
We thrive to create human connect with each of our interactions. It allows us to keep customer concerns in focus and attend to their needs with mutual understanding.
Global Outlook, Local Approach
Human Connect Meets Technology
Our agents are well-trained to work with the latest technology and approach customers with empathy. It keeps the balance between tech and human touch – creating a winning formula.
